Proactive Network MonitoringIT Infrastructure & Cyber Security
Major Utilities Company in USA with a diversified energy portfolio dedicated to delivering reliable, clean energy solutions to residential, commercial and industrial customers.
challenge
Client wanted to enhance their network management capabilities by implementing a proactive monitoring system. The initial implementation of a health and alert monitoring system was not effectively configured, leading to gaps in identifying and addressing network issues proactively. This resulted in delayed responses and limited operational benefits.
solution
7 dot 2 conducted a thorough review of the existing monitoring solution to identify configuration issues. Reconfigured network devices and monitoring tools to ensure accurate and timely alerts. Enhanced the reporting, monitoring and control system with new dashboard, notifications, reporting and protocols for better visibility and actionable insights into network performance.
Benefit
Reduced the time required for wireless password updates from three hours to just 10 minutes. Enhanced operational efficiency by freeing up resources for other critical tasks. Improved consistency and accuracy in password management
7 dot 2’s value proposition is immense. We get best in class IT support (wide spectrum) at very effective cost. This creates win win for both. Wish you continue maniacal customer focus and grow.
